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Introducing new services for Community Action Agencies!

One definition of insanity: "Doing the same thing over and over again, but expecting a different outcome." Try something new...  try Think Outside!

Organizational Culture

By describing and understanding organizational culture (what we call “revealing” organizational culture) you will be better able to fulfill your role in helping organizations perform better. You’ll be able to better understand the choices that organizations make and be more likely to guide successful choices. Those who choose to reveal their own organization’s culture will be better able to:

  • orient new staff and board members,
  • find better leadership matches,
  • better understand and define their theory of change,
  • develop more effective strategies,
  • market and communicate more effectively, and
  • make successful choices about restructuring or mergers.

In short, by having a deep appreciation for what organizational culture is and taking the time to reveal it in your own organization, you will be more effective in almost every leadership and management choice you make.

Edgar Schein defines organization culture as, “A pattern of shared basic assumptions that was learned by a group as it solved its problems of external adaptation and internal integration...that has worked well enough to be considered valid and therefore to be taught to new members as the correct way to perceive, think and feel in relation to those problems.” And claims that by understanding organizational culture, we can better understand why organization’s do what they do.

Through our proprietary process (ROC revealing organizational culture) we explain what organizational culture really is, why it is so powerful, and why you must understand it to be effective in today's environment. No matter if you are a business owner, leading a nonprofit or working as a manager, organizational culture may be your single biggest ally or enemy. Through the ROC we help you understand and describe your organization’s culture and then identify a plan for how to use culture to help you succeed.

Course Offerings:

If you are interested in having Paige and/or all the authors of The Nonprofit Organizational Culture Guide conduct a workshop, please contact us. 

Organizational Culture: Understanding the context in which you lead (1 day)

Participants will:

  • Have a deep understanding of what organization culture is, how it develops and how it impacts them as leaders;
  • Explore their organization’s creation stories and other stories of success and failure that help to illuminate the organization’s culture;
  • Learn about options for gaining a deeper description of their particular organization’s culture;
  • Use experiential activities to further explore what culture is, how it forms, and why it so important to organizations. 

The insights conveyed during this course are part of a book written by Paige Teegarden, Denice Hinden and Paul Sturm called, The Nonprofit Culture Guide: Revealing the Hidden Truths that Impact Performance published by Jossey Bass. 

This course is limited to no more than 16 participants.

Reveal Your Organization's Culture: Learning to Use the ROC Process.

This 6 to 12 hr training focuses on training participants to use the "Revealing Organization Culture" ROC Process discussed in the book. It includes theoretical foundations and an opportunity to move step by step through the ROC process using a selection of cases.

Nonprofit Organizational Culture: The Foundation.
This 3-hour workshop provides a basic introduction to nonprofit organizational culture. Participants use a mini-case and their own experiences to deeply explore what organizational culture is, how it manifest itself in the nonprofit sector, and why it matters.

Organizational Culture Overview. This 60 to 90 minute session introduces the topic of organizational culture, defines it and addresses why your organization needs to understand the unique elements of its culture.